New Branch Construction For Banks & Credit Unions

we believe good branch design starts in the foundation.

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What We Do

what does a successful branch construction project look like?

We collaborate with clients to design, build, and remodel financial institutions to meet today’s member and customer needs. Our partnerships deliver results that attract, delight, and retain customers while enhancing operational efficiency and driving profitability. Discover what’s possible when you partner with Element to manage your branch construction projects.

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BENEFITS

create inviting retail environments for your financial institution.

With over a decade of experience working on credit union and bank construction projects, our team of experts can handle building ventures of any scale!

project management services

From permitting to negotiating with credit union and bank construction firms and suppliers, we ensure a seamless branch construction experience by setting clear expectations and communicating openly throughout the entire process.

new banking equipment implementation

During your bank or credit union construction, we’ll help install the latest in-branch solutions to meet customer and member needs while providing modern, convenient delivery channels like ITMs and ATMs.

design support for architecture and interiors

We’ll work with your team throughout the branch construction process to refine your design ideas and turn them into a cohesive strategy that meets your needs.

element’s branch construction & design process

research

Before starting any credit union or bank construction project, we conduct in-depth research to determine the best features and design elements. Our discovery questionnaire informs much of the process, and we stay on top of all relevant design trends and industry best practices to give you the most fitting solution.

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feasibility study

Before getting too far into the process, we take a deep dive into whether establishing new branches in the proposed areas will yield the best possible outcomes for our clients.

planning

Our expertise extends beyond bank construction and design to strategic planning and site selection assistance. We help financial institutions select optimal locations and provide financial planning and site purchase services.

man in suit talking to couple across a desk
A spacious bank lobby featuring a large screen and comfortable chairs for guests to relax and enjoy at Desert Financial Credit Union.

design

We integrate the latest design trends with our extensive experience to create an effective and positive selling environment inside and an appealing presentation outside. Aesthetics, customer traffic patterns, dwelling points, lines of sight, technology deployment, sales culture, and merchandising all inform our design elements.

bidding

Our extensive experience negotiating bids on behalf of credit unions and banks helps us achieve the best rate. We are committed to utilizing local community resources, including subcontractors, skilled tradesmen, and laborers.

Two women engaged in conversation in a professional office environment, discussing work-related matters.
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permitting

We work directly with building officials to obtain the necessary permits before construction begins. Our experience working with government agencies at various levels helps us maximize efficiency and provide the best possible outcomes.

execution

We select only the best credit union and bank construction contractors to ensure the final product is of the highest quality.

During construction, we oversee the site superintendent and communicate directly with the general contractor. We ensure your project is brought in on time, providing you the peace of mind that your new branch will be ready when you need it.

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A bank with windows and brick

post-launch

We provide numerous promotional and marketing services after your branch launches. Our proactive, non-traditional marketing program seeks to maximize brand recognition and increase an emotional connection to the institution through a unique client experience. We also offer employee engagement services.

stakeholder involvement

board members

We prioritize board member involvement in every step of the process through the completion of construction. As those ultimately responsible for credit union and bank construction decisions, we know how crucial it is to keep them in the loop.

The Element Groups conference room featuring a large screen at the front and several chairs arranged for attendees.
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architect

Our extensive experience working with architects is a key part of our success. We regularly communicate and collaborate with them to successfully translate your branch construction ideas into detailed plans.

interior designers

Having an inviting yet professional setting is key to keeping customers comfortable during waiting periods. Interior designers are the professionals who create these environments while considering best business practices. Our designers work closely with our customers to help transform their vision into a reality.

A lobby with glass offices on one side and a waiting area with a fireplace.
An indoor construction site, with men working in the background.

contractors

By involving ourselves in the bidding phase and selecting local subcontractors when available, we ensure that credit union and bank construction firms are properly vetted and capable of delivering high-quality results. Our project managers stay in touch during construction to ensure everything runs smoothly.

municipalities

Municipalities must provide their approval at various stages of planning and building, which often involves obtaining permits. As project managers, we oversee all aspects of this process so you can confidently focus on other business priorities.

municipalities

customer & member engagement

Three people looking at a touch screen in a desk

New branch construction projects provide the perfect opportunity to attract and engage customers and members. Impress your branch visitors with:

  • New, state-of-the-art equipment
  • Signature elements that capture your brand’s essence
  • Effective choreography that keeps people and processes moving smoothly
  • Eye-catching digital signage that delivers valuable information

considerations for building a new branch

When planning a new branch, banks and credit unions should carefully consider several key factors to ensure a successful outcome:

  • Location
    Choose a site that maximizes visibility and accessibility for customers and members.
  • Design
    Incorporate modern design elements that reflect your brand and enhance customer or member experience.
  • Technology
    Invest in the latest banking technology to meet customer and member needs and improve operational efficiency.
  • Regulations
    Ensure compliance with all local, state, and federal regulations.
  • Sustainability
    Consider sustainable building practices to reduce environmental impact and operating costs.
  • Community Engagement
    Involve the local community in the planning process to build goodwill and attract future customers or members.

Even with careful planning, mistakes — sometimes amounting to hundreds of thousands of dollars — can occur. These include:

  • Strategic errors
    Missteps in the overall strategy can lead to serious problems.
  • Selection errors
    Choosing the wrong architect or general contractor can derail the project.
  • Planning errors
    Misallocating resources during the planning phase can cause significant issues.
  • Execution errors
    Poor execution can waste money and delay the project.

For specific examples of where things go wrong and how to build a branch using best practices, download our ebook on critical mistakes to avoid in branch construction.

A building's front view featuring a sign that reads "Granite State Credit Union"

Testimonials

our clients talk

From ownership to service calls, the Element team is dedicated to its clients and their projects. It felt like we worked side by side to accomplish a huge accomplishment all during a pandemic.
Robb Scott
President and Chief Executive Officer
Copper State Credit Union
One of the things I realized was that we didn’t want to just do business with someone we wanted to grow with someone, we looked at our organization and found similar core values with The Element Group.
Ismael “Ish” Eustaquio
Senior Vice President Retail Banking Division
Hawaii State Federal Credit Union
View Project
I LOVE our new branch! It’s awesome and an experience like no other! Everyone that stops in loves it too!
Corey Dahle
Chief Experience Officer
Idaho Central Credit Union
View Project
Every bit matters. Not only is this our tagline, but it's also a motto that we strive to live up to. The difference between good and great is minute. We can't lose sight of the small details that truly separate excellence.
Nate Baldasaro
Co-founder
The Element Group
The Element Story
We had a vision and everyone at Element bought into it right away with their customizations. Nothing Element did was off the shelf. What resulted was a welcoming space that physically shows our connectedness to the community and helps us deliver on our mission — to provide strong financial futures for Montanans.
Pete Johnson
CEO
Opportunity Bank
View Project
It wasn’t just about the job at hand, but care and drive to focus on a common cause.
Kacey Clayborn
Facilities Manager
Opportunity Bank
View Project
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Ready to get started?

Discover how we can bring your vision to life with our comprehensive branch construction services for banks and credit unions.