Category Archives: Point of sale
Since the bank branch continues to be the preferred choice when it comes to opening bank accounts and developing business relationships, first impressions continue to matter. Therefore to celebrate the new year, we bring you the top changes you can make to your bank's retail environment today, which are both efficient and most importantly cost effective. Continue reading, and you will get a chance to see some ideal examples such as changing a wall color to simply introducing new lighting. (more...)
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Mobile Banking Trends
Mobile Banking is in place at more than 94 percent of U.S. banks, and yet just 16 percent of U.S. adults are taking advantage of the technology according to Forrester Research. With statistics like these, there is plenty of room for banks to maximize customer retention at minimal costs, especially since mobile banking can increase customer staying power by a whopping 30 percent. This is great news when it comes to on boarding strategies and lowering those nasty attrition rates. So just how can community banks specifically go about marketing their mobile applications on reduced marketing budgets while proving a certain ROI at the same time? (more...)
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One of the challenges that many banks face today is the over abundance of teller windows. At a time when many of the traditional “teller transactions” are being done electronically the need for additional teller windows is declining. The issue becomes looking understaffed or inefficient when the branch is busy and or crowded.
The last impression that we want to deliver to our customers and prospects is that we are not staffed well enough to handle their business. (more...)
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