Every Bit Matters
Every Bit Matters
One of the biggest challenges for banks remains how to maximize space with an open floor plan while still maintaining private discussion areas to optimize sales strategies. This is especially important since account managers are often on the floor to assist customers with confidential financial data, inquiries better meant for closed door conversations. So just how do you create such seclusion in a wide open setting? It all comes down to effective use of space and Harley Davidson in Barre, Vermont faced this exact challenge during their recent renovation. (more...)
Since the bank branch continues to be the preferred choice when it comes to opening bank accounts and developing business relationships, first impressions continue to matter. Therefore to celebrate the new year, we bring you the top changes you can make to your bank's retail environment today, which are both efficient and most importantly cost effective. Continue reading, and you will get a chance to see some ideal examples such as changing a wall color to simply introducing new lighting. (more...)
Mobile Banking Trends
One of the challenges that many banks face today is the over abundance of teller windows. At a time when many of the traditional “teller transactions” are being done electronically the need for additional teller windows is declining. The issue becomes looking understaffed or inefficient when the branch is busy and or crowded.
The last impression that we want to deliver to our customers and prospects is that we are not staffed well enough to handle their business. (more...)